Last updated: 17 August 2026
1. Who we are
CAT-4-PREP is operated by Sceptre Innovations Ltd.
This Privacy Policy explains how we collect, use and protect personal information when you use our CAT4 practice test services, including our main website and the CAT-4-PREP learning portal.
For questions about this Privacy Policy, your personal information or your data protection rights, contact:
Email: support@sceptreconsult.com
Sceptre Innovations Ltd is the data controller for the personal information described in this Privacy Policy.
2. Our approach to children’s information
CAT-4-PREP provides educational practice materials that may be used by children, but accounts must be created and managed by a parent or guardian.
We do not require children to create their own accounts.
Our registration process is designed to collect parent or guardian details only. We do not ask for a child’s full name, personal email address, date of birth or school as part of account registration.
Practice test activity, answers, scores and progress are recorded against the parent or guardian account used to access the service.
We aim to collect only the information reasonably necessary to provide and improve the service.
3. Information we collect
When you create an account, use our services or purchase practice tests, we may collect:
Account information
This may include your:
First name
Last name
Username
Email address
Password or account authentication information
Practice test information
We may record:
Tests accessed
Quiz answers
Scores and results
Attempts
Progress
Dates and times of activity
Purchase information
If you purchase a paid CAT-4-PREP product, we may receive information connected with your order, such as:
Your name
Your email address
Products purchased
Order reference
Payment status
We do not need to store your full payment card details on the CAT-4-PREP learning platform. Payment information is processed through the relevant payment and ecommerce providers.
Marketing preferences
If you choose to receive marketing emails, we record your marketing preference.
Where appropriate, we may also keep information showing when and how that preference was provided so that we can manage your consent properly.
Technical information
When you use our websites, we may automatically receive technical information including:
IP address
Browser type
Device information
Login information
Security logs
Cookie and similar technology information
4. How we use your information
We use personal information to:
Create and manage your CAT-4-PREP account
Give you access to free and paid practice tests
Record test activity, results and progress
Provide purchased products
Manage login and password reset requests
Provide customer support
Send important service and account communications
Maintain the security and reliability of the service
Prevent misuse, fraud and unauthorised access
Maintain business and financial records
Improve the operation and user experience of CAT-4-PREP
Send marketing communications where you have chosen to receive them
5. Our lawful bases for using your information
We use different lawful bases depending on why we are using your information.
Contract
We may process information where it is necessary to create and manage your account, provide free or paid practice tests, provide purchases and deliver the CAT-4-PREP service you have requested.
Legitimate interests
We may process information where necessary for our legitimate business interests, including:
Operating and improving the service
Protecting the security of our systems
Preventing fraud and misuse
Providing customer support
Maintaining appropriate business records
We consider the impact on your privacy before relying on legitimate interests.
Consent
We rely on your consent for activities that require it.
For example, you can choose whether to receive CAT4 preparation tips, free resources, product updates and occasional promotional offers by email.
The marketing option is not selected automatically and you can use the free test without agreeing to marketing.
You can withdraw your marketing consent at any time.
Legal obligations
We may process and retain information where this is necessary to comply with legal, tax, accounting or regulatory obligations.
6. Marketing communications
We will only add you to our email marketing list where we have an appropriate legal basis to do so.
Where we ask for consent, the marketing option will be separate from account registration and will not be selected automatically.
You can unsubscribe from marketing emails at any time by using the unsubscribe option in the email or contacting:
Withdrawing marketing consent will not affect your CAT-4-PREP account or your ability to access products you are entitled to use.
We may still send essential non marketing messages relating to your account, purchases, security, password resets or access to the service.
7. Who we share information with
We may use trusted service providers to operate CAT-4-PREP.
These may include providers of:
Website hosting and infrastructure
Learning management and WordPress services
Ecommerce and payment services
Email services
Security services
Automation and system integration services
Technical support
Analytics, where enabled in accordance with applicable privacy and cookie requirements
We only share information that is reasonably necessary for the relevant provider to perform its service.
We may also disclose information where required by law, regulation, court order or a lawful request from a public authority.
8. International transfers
Some technology providers used to operate CAT-4-PREP may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps required by UK data protection law to protect that information. This may include relying on an adequacy regulation or appropriate contractual safeguards.
9. How long we keep information
We do not keep personal information for longer than reasonably necessary.
Our intended retention approach is:
Account and practice test information
Normally retained while your account remains active and for up to 24 months after the last meaningful account activity, unless we need to retain it for longer for legal, security or dispute purposes.
You may request deletion earlier, subject to any information we are legally required to retain.
Purchase and accounting information
Transaction and accounting records may be retained for the period required by applicable tax and accounting law.
Marketing information
Marketing preferences are retained while you remain subscribed.
If you unsubscribe, we may retain limited suppression information so that we can respect your request and avoid sending further marketing communications.
Security information
Technical and security records may be retained for a reasonable period where necessary to investigate security issues, prevent misuse or protect the service.
10. Cookies and similar technologies
CAT-4-PREP uses cookies and similar technologies where necessary to operate functions such as account login, authentication, security and user sessions.
Where we use cookies or similar technologies that are not strictly necessary, we will provide appropriate information and obtain consent where required.
You can manage available cookie choices through the cookie controls provided on the relevant website.
11. Your data protection rights
Depending on the circumstances, you may have the right to:
Ask for access to the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain uses of your information
Receive certain information in a portable format
Withdraw consent where we rely on consent
To exercise your rights, contact:
We may need to verify your identity before responding to a request.
Some rights are subject to legal conditions and exemptions.
12. Complaints
If you have concerns about how we use your personal information, please contact us first at:
You also have the right to complain to the Information Commissioner’s Office, the United Kingdom’s data protection regulator.
13. Security
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No internet based service can guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology, legal obligations or data processing activities change.
When we make material changes, we will update the date at the top of this policy and provide additional notice where appropriate.